Defining & Reporting Adverse Event

Please contact us if you experience an Adverse Event associated with the use of an Optimus product. An Adverse Event (or Adverse Experience) is an unpleasant, unfavourable, negative, or unintended response, that occurs during the use or after the use of a drug; at a dose normally used in man, for the prophylaxis, diagnosis, or treatment of disease.

Adverse Reporting

To Report an Adverse Event(or Adverse Experience)

If you are currently experiencing a life-threatening event,
Please immediately call 108.

To report an Adverse Event (or Adverse Experience) related to an Optimus Product:

Contact the Optimus Drug Safety team at
180030009200 (Toll-Free)
(9:30 AM to 6:00 PM
Monday-Saturday).
Or at [email protected]

You are encouraged to report the negative side effects of prescription drugs to the CDSCO.

Adverse Reporting